Refund policy
Last updated: September 2026
At Modern Mobster, most of our products are made to order specifically for you. That means we don't keep a warehouse full of stuff waiting around for someone to claim it — and it also means we have a few rules when it comes to returns.
Returns & Exchanges
Because our products are made to order, we generally do not accept returns or exchanges for change of mind, incorrect size or color selection, or simply deciding that an item isn't for you.
Please review the product details, size chart, colors, and measurements carefully before placing your order.
We want you to love what you ordered. But once an item has entered production, it's already being made for you.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.
Please contact us within 30 days of delivery with:
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Your order number
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A description of the issue
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Clear photos of the item showing the problem
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Photos of the packaging, if applicable
We'll review the issue and, when appropriate, arrange a replacement or refund.
You will not be responsible for return shipping when the issue is the result of a damaged, defective, or incorrect item.
Wrong Size or Color
Please double-check your size and color selection before ordering.
Because each item is made to order, we cannot accept returns or exchanges because the wrong size or color was selected at checkout.
If you're unsure about sizing, check the size chart on the product page before placing your order.
Order Cancellations
Because our products are made to order, orders cannot be changed or canceled after they have been placed.
Please review your order carefully before completing your purchase.
Refunds
If a refund is approved, it will be issued to the original payment method.
Please allow your payment provider's processing time for the refund to appear in your account.